How to register for
Technical Support
You can find
more information by contacting EHSData Customer
Service at +44 (0) 1522 704577, or
support@ehsdata.com
Terms and conditions
Renewal
The Agreement
renews automatically on the renewal date.
Unless the Agreement has been cancelled, a
renewal request will be sent to the user.
If a response is
not received within 30 days, the Agreement will
be considered cancelled.
Where support is
invoiced but remains unpaid for 3 months, the
agreement will also be considered cancelled and
the rejoin fee applied.
Cancellation
The Agreement can
be cancelled at any time in writing by e-mail,
fax or letter. In case of cancellation, EHS Data
will not pro-rate or issue any refunds for any
unused time on this agreement. There is no grace
period for cancellations.
Rejoining support
Because our support
operation is not profit-making and purely to
support the community of users, we feel that
where a company lapses support in order to save
money then wishes to rejoin and catch up, that a
rejoining fee is appropriate. We have set
this at £750 in the hope that it encourages
users to retain support and keep updates coming
for the community as a whole.
