- Near misses
- Dangerous occurrences
- Accidents or injuries
- Environmental incidents or breaches (and subsequent Regulatory
Notifications)
- Operators Licence (O Licence) for operating good vehicles
- Road Traffic accidents
- Security breaches (theft, vandalism etc)
Log near misses to help identify areas of operational weakness
and hence improve safety.
Recording of dangerous occurences which do not result in
injury.
Logs and manages a broad range of accident and injury types,
e.g. road traffic accidents, personal injury including related
information such as personal loss, lost time, etc. Incidents can be
categorised according to regionalisation, e.g. RIDDOR
Spills, leaks and other pollution incidents. Monitoring data
related incidents such as compliance management system in
Monitor-Pro 5.
Security breaches such as vandalism, theft, assault or damage to
property.

The first stage in any incident is the user enters basic data
about the incident and chooses the category of incident.

Details of the incident and surrounding circumstances are
recorded in the system. The type and extent of data depends on the
incident and is entered as both free text and as items from pick
lists. In the case of injuries lost time is also recorded and the
incident can then be flagged as a 'reportable incident'. This would
be the case if lost time is greater than 3 days for example. For
each incident, causes are identified and specified and an action
plan is put in place which can then be tracked. Ancillary
information e.g. photographs can be uploaded.
Some of these are linked to statutory obligations. For example,
one of the conditions of many of our customers Environmental
Permits is that (under Schedule 6) they need to report to the
Environment Agency (the UK regulatory body) if there is a breach of
a compliance threshold, or if an incident occurs which is likely to
lead to a significant breach (e.g. a failure of environmental
control equipment).
Once the data is in the system, e-mails are then sent with
incident details to other relevant individuals based on the
category of incident. If the incident is an accident or injury
e-mails would automatically be sent to the Health and Safety Group
asking them to contribute, and if the incident is of sufficient
severity then regional or area managers may also be required to
take action. In any case senior mangers can receive details of
incidents if required. Recipients of e-mails are defined by the
administrator of the system. If changes are made to the incident
details post submission then e-mails are sent to specified
individuals to inform them and an audit trail of changes
maintained.
Users are then able to interrogate the data in the system.
Summary screens can be viewed to provide a summary of incident for
example by type, date, region or site. Searches can also be made to
identify for example types of environmental incidents, types of
injuries, particular injured body parts and Reportable
Incidents. Such searches then return a list of relevant incidents
which users can use to drill down on particular examples. Bespoke
reports can also be prepared, for example to share particular
predefined summaries and other information either for internal or
external purposes.

Further to this our clients also wish to report on incidents and
categorise them to identify common causes and therefore focus
remedial efforts.
