"Very professional and informative. Nothing was a problem. Phil
is always very accommodating in whatever is required he is also one
of those presenters who just tailors to the individuals needs. I
found him very professional and easy to understand. He had the
knack to communicate to all audiences."
"Couldn't ask for a better support group"
"Today I finished with users depuration of Sample points. From
an initial number of 600, now we manage 304. I've already Imported
800.000 records in MP5. Is there any restriction?"
"Was the visit completed professionally and effectively
(1-10)?
Yes. It goes beyond expectations. I assign an 11. "
"Yesterday night I imported an amazing amount of records with
MP5. In several cases files of almost 50.000 records without a
problem."
"We have been extremely satisfied with the service extended to
us in regards of forwarding necessary patches on the program and
with the willingness from your support team to clarify, when the
documentation for the software needed clarification."
"I told you. MP5 is better than you guys suspect!"
"Your support is 5 Stars"
The most important part of MP5 that represent an added value and
makes a huge difference with other products of the Market is their
People. In my years of IT Project Manager I've never seen such
excellence in Support"
"How can Bush rule the States without owning Monitor Pro 5, how
can the Challenger take off without Monitor Pro? Monitor Pro , your
right to choose. (this is the inscription of my next T-Shirt!
)"
"To sum up the Product is really good and the support is
better"
Q. What are the main benefits of MP-5?
Uniformity and accessibility: Like other members of the Xstrata
copper and Zinc groups, our data is managed using a Monitor-Pro MP-
5 data management system. You don't have all of your data stuck in
a hundred spreadsheets or access databases, which tend to be tucked
away in obscure hard-drives, on floppies or CD's, or locked away
under someone else's login.
We use the MP-5 auto-importer, and data can be accessed as soon as
results are emailed from the labs.
The functionality of MP5 is such that an 'uber-user' can be
created in the regional HQ to view all data entered, enabling
report creation without lengthy delays.
The data is stored in a single, backed up database, and can be
accessed by all onsite users and authorised users across the group.
Across a large organisation such as ours, each site receives data
from different laboratories, but the reported data is all sourced
from MP5, making comparisons a breeze.
Furthermore, as each site uses the same database, were an operator
to be absent for a prolonged period, there is no loss of
functionality as staff from other sites can manage their data.
Q. How do you rate the usability of MP-5?
Reports can be customised by the user using Crystal Reports. This
was a bit daunting at first, but the support was great and enabled
me to get across the major points very quickly.